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To design you own avatar you need to upload video, image, or audio content in the avatar editor.
For a video avatar you need one default video that is not tagged with anything, and one talking video that is only tagged as talking.
For any emotion, action, or pose, you need to upload and tag a video with just that emotion/action/pose.
See,
https://www.botlibre.com/forum-post?id=682689
If you upgrade to Platinum we can design your avatar for you,
https://www.botlibre.com/upgrade.jsp
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