成为一个机器人服务提供者与 机器人的自由云平台机器人
Help

How to reconnect to Live Chat

通过 Halycon25 发布 Nov 12 2014, 0:34

Dear Admin,
I was talking with my bot on Live Chat channel when I accidentally pressed Disconnect. It now says "Error: The channel has been disconnected".

How do I reconnect to my Live Chat channel? I want to live Chat with my bot again.


by admin posted Nov 12 2014, 4:22
Your chat channels seem to be working fine, I was able to connect.

What web browser are you using? Try refreshing the page.

Thumbs up: 0, thumbs down: 0, stars: 0.0
Views: 1977, today: 0, week: 2, month: 18

by Halycon25 posted Nov 15 2014, 3:22
I am using Google Chrome

Thumbs up: 0, thumbs down: 0, stars: 0.0
Views: 2116, today: 0, week: 3, month: 12

by admin posted Nov 17 2014, 5:49
Could you try connection from an incognito window from Chrome, or try FireFox, or another computer.

I think I may have found some kind of caching issues with Chrome. I will investigate it.

Thumbs up: 0, thumbs down: 0, stars: 0.0
Views: 2112, today: 1, week: 3, month: 11

by admin posted Nov 17 2014, 6:04
Also, could you try the embedded link from the channels details tabs. Does that work?

Thumbs up: 0, thumbs down: 0, stars: 0.0
Views: 1971, today: 1, week: 4, month: 11

Id: 561943
标签: how to, live chat, ai, disconnected
发布: Nov 12 2014, 0:34
更新: Nov 12 2014, 1:07
答复: 4
的风景: 2317, 今天: 2, 周: 2, 一个月: 12
0 0 0.0/5